Cancellation policy

Purchase Options Cancellation Policy

At Balance of Nature, we offer various purchasing options, including subscriptions, pre-orders, and one-time purchases. This policy explains how you can cancel or modify these purchases.

One-Time Orders

When you place a one-time order, it is processed immediately, and we work to ship it as quickly as possible.

• Cancellations: Once a one-time order has been placed, cancellations are only possible before the order is processed and shipped. If the order has already been shipped, please refer to our Returns Policy for information on returning the product.
  

Subscriptions

When you purchase a subscription, you'll receive recurring deliveries based on the duration and frequency you choose. Your payment information will be stored securely, and you will be charged for each delivery unless you've paid in advance.

• Auto-renewal: Some subscriptions may auto-renew at the end of the subscription period. If you don’t want to renew, you can cancel at any time.
• Cancellations/Changes: You can cancel or change your subscription anytime by following the link in your order confirmation email or by managing it through your account.
  

Pre-orders

When you purchase a pre-order, you are reserving a product that is not yet available or in stock. We may collect no payment or a partial deposit at checkout and store your payment method. Once the product is available, we'll charge the remaining amount (if applicable) and fulfill your order.

• Cancellations: You can cancel a pre-order that has not yet been fulfilled. If the order has been fulfilled, cancellation is not possible, but you may request a refund or return the product according to our Returns Policy.